**Limited hours, capacity & services due to COVID restrictions from the state**
HOURS & LOCATION
Open by Appointment Only Tuesday – Saturday
Wild Honey Face & Body Suite
159 Main Street Unit E
Chester, CT 06441
*For immediate response please email us at firstname.lastname@example.org
We currently accept Visa, MasterCard, Discover, American Express, our gift certificates, and cash.
We ask you use our online portal on our site to request your appointment for the quickest response.
CANCELLATION POLICY, NO-SHOWS & FEES
At Wild Honey your spa treatments are reserved especially for you by appointment. We value your business and ask that you respect the spa’s scheduling policies. We understand that unexpected situations do arise, but should you need to cancel or reschedule, please notify us at least 24 hours in advance.
We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, our therapists work by appointment & can have traveled to the spa specifically for your service.
*NO SHOWS* Clients who miss their appointments without giving any prior notification will be required to pay IN FULL for any future bookings. After ONE no-show, payment in full will be required for all future services at time of booking, no exceptions.
*LATE ARRIVALS: we know life happens, if you arrive more than 15 minutes late to your appointment you will be rescheduled. If there is an issue with continual late arrivals, payment in full will be required for future appointment bookings.
CASH & VENMO payments are appreciated and preferred. Gratuity is not included in pricing. Also, no tips can be left from gift certificate balances.
Gift cards must be presented at time of purchase. Gift cards are not redeemable for cash and are not refundable. Gift cards cannot be redeemed for gratuities or to purchase another gift card. We recommend using your gift card as soon as you can. Wild Honey is not responsible for lost, stolen or damaged cards or any unauthorized use. All prices are subject to change. Gift cards do not expire and may be converted to cash value if service prices have changes. The terms and conditions of the cards are governed by the laws of the state where the card is purchased.
CELL PHONES in SPA:
We kindly ask that you turn your cell phones and pagers to vibrate upon arrival and to remember to speak in your very soft spa voice once you enter the spa. Please inform your therapist should you need to make a phone call so that you may do so without disturbing other spa guests.
RIGHT OF REFUSAL
Wild Honey has the right to refuse an appointment or client should we feel that it is not in the best interest of the client or staff to perform any given treatment.